Shipping policy
Shipping Policy – LuxurMart
At LuxurMart, we are committed to delivering your orders safely and conveniently. We offer free delivery on all orders and aim to deliver your products within 7 days.
1. Shipping and Delivery Time
- Order Processing: Orders are typically processed within 1–2 business days after confirmation.
- Delivery Time: Orders are expected to arrive within 3–7 business days after dispatch, depending on your location.
- Total Delivery Time: Most orders are expected to arrive within 7 business days, although delays may occasionally occur due to unforeseen circumstances.
2. Free Delivery
LuxurMart provides free delivery on all orders. No additional shipping charges will be applied to eligible purchases at checkout.
3. Order Tracking
Once your order has been shipped, tracking details will be shared with you when available. You can use these details to check your shipment's progress.
4. Delivery Delays
Although we aim to deliver all orders within 7 business days, delays may occur due to weather conditions, courier issues, public holidays, or other circumstances beyond our control. We will do our best to keep you informed of significant delays.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details when placing an order. Incorrect or incomplete addresses may cause delivery delays or failed delivery attempts.
6. Undelivered Orders
If your order has not arrived within the expected delivery period, please contact our customer support team with your order number. We will help you check the shipment status and resolve the issue.
7. Contact Us
For any questions about shipping or delivery, please contact luxurmartt@gmail.com
Thank you for shopping with LuxurMart!
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